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Flash quiz not loading from SLK for some users - OK everywhere else...

Topics: Developer Forum, User Forum
Oct 5, 2008 at 1:04 PM
I have created SCORM 2004 content using Articulate Quizmaker 09

Everything appears to work fine, except for some users the flash based quiz never loads.
When they begin assignment, the frame opens, but the quiz doesn't. You don't get as far as the flash timer showing it is loading.

I found the same problem today on my own machine.
It had been worked perfectly for me, until I connected today from a hotel whilst I was away on business, and sure enough the quiz doesn't load.

If I put the quiz into another site within our sharepoint it plays back fine whilst I am here at the hotel.
But as soon as I try to run it as an assignment from within the SLK it wont.

I also hosted it in Articulates own LMS and could load it fine from their site too.

So it seems to be something to do with the combination of the way it is served up (or not...) by the SLK and the domain I am trying to access it from.
It is OK when I try it from home, but not from this hotel - and not from some of my customers domains it seems.

So I am guessing there is some security conflict somewhere - but I am not expert.

Any suggestions as to where I start looking - or tell our webmaster to start looking?
Oct 8, 2008 at 7:21 PM
Lawrence--I am having a very similar problem with some Flash quizzes created in Captivate. I think the problem is that ours is a secure site--https--while there are numerous http references in the SCORM support files. Is you site https as well?

Scott Smith
Oct 11, 2008 at 10:24 PM
In Vista or Windows 2008 include your site in "Trusted Sites" and ok.
Nov 3, 2008 at 8:48 PM

My client's problem turned out to be browser setting, symptoms and solution are here: