Compatibility issue? No audio and video when course content is hosted in SLK

Topics: Developer Forum, User Forum
Aug 22 at 4:32 AM
Hi,

We are currently using SLK v1.8.2 and it is hosted in SharePoint 2010.

Our in-house developers create courseware using Adobe Captivate 9 and publish it as (HTML5) into SLK. We use Captivate 9's features like record video and audio. However, when our learners reported that the video is unable to load and there is no audio as well.

We save the courseware in SharePoint 2010 library and tested no issue. The courseware runs with video and audio.

Hope to get some advice pl.? Grateful for your time and attention. Thank you.
Aug 25 at 7:08 AM
Hi,

We are also facing issues in displaying Content. Currently using SLK v1.8.2 and SharePoint 2013.

Kindly help.